Help Center
Quick answers for setting up and running your event.
Setting up your first event
Go to My Events → Create Event, fill in your event name, dates, venue and at least one Pass Type. Your public event page and booking form are generated automatically at your event's URL.
How online payments work
Attendees pay via Razorpay directly on your event page. Once a payment is verified, the registration is confirmed automatically and a QR pass is generated — no manual step needed on your end.
Designing your QR pass
Open Pass Designer, upload a background image, and drag the Name/Photo/QR/Pass-Type fields into place. The same layout is used for the on-screen preview and the downloadable PDF.
Scanning passes at the gate
Open Gate Scanner on any phone browser and scan each attendee's QR code. Valid, Already-Entered and Invalid scans are all shown instantly with a live running log.
Inviting staff (Volunteers, Finance, Registration Staff)
Go to Staff → Invite, enter their email and pick a role. They'll get an invite link to set their own password — each role only sees the sections relevant to it.
Understanding your plan limits
Your Billing page shows how many events/registrations you've used against your plan's limit. Going over a limit blocks new creation only — nothing existing is ever deleted or hidden.
Exporting your data
Use Export → Registrations or Export → Finance to download a CSV of your data at any time, independent of your plan.